Learn how we use cookies and similar technologies to improve your experience.
Last Updated: October 23, 2025
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how TradeFlow uses cookies and similar tracking technologies on our website and services. It should be read together with our Privacy Policy.
We use cookies and similar technologies for several purposes:
These cookies are essential for the website to function properly. They enable core features such as security, network management, and accessibility.
Purpose: Authentication, security, load balancing
Examples: session_id, csrf_token, auth_token
Duration: Session or up to 1 year
Can be disabled: No - Required for core functionality
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages.
Purpose: Website analytics, performance monitoring, error tracking
Examples: _ga (Google Analytics), _gid (Google Analytics)
Duration: 24 hours to 2 years
Can be disabled: Yes - Through browser settings or cookie preferences
These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced, personalized features.
Purpose: Language preferences, theme settings, user preferences
Examples: language, theme, timezone
Duration: 30 days to 1 year
Can be disabled: Yes - May affect personalized features
These cookies are used to deliver advertisements relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Purpose: Targeted advertising, remarketing, conversion tracking
Examples: _fbp (Facebook), ads/ga-audiences (Google), IDE (DoubleClick)
Duration: 90 days to 2 years
Can be disabled: Yes - Through cookie preferences or ad settings
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | TradeFlow | Maintains user session | Session |
| csrf_token | TradeFlow | Security protection | Session |
| auth_token | TradeFlow | Authentication | 30 days |
| _ga | Google Analytics | Analytics tracking | 2 years |
| _gid | Google Analytics | Analytics tracking | 24 hours |
| _fbp | Advertising tracking | 90 days | |
| IDE | Google DoubleClick | Ad targeting | 1 year |
| language | TradeFlow | Language preference | 1 year |
| theme | TradeFlow | Theme preference | 1 year |
| ajs_user_id | Segment | User analytics | 1 year |
| intercom-session | Intercom | Customer support chat | 7 days |
| stripe_mid | Stripe | Payment processing | 1 year |
We use various third-party services that may set cookies on your device. These include:
When you first visit TradeFlow, you will see a cookie consent banner. You can:
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions → Manage cookies
Opera: Settings → Privacy & Security → Cookies
Note: Blocking all cookies may affect your ability to use certain features of our website.
You can opt out of specific third-party cookies:
Mobile devices have settings to limit ad tracking:
We use web beacons (also called pixels or clear GIFs) in our emails and on our website to track user engagement, measure email open rates, and understand user behavior.
We use browser local storage and session storage to store user preferences, cache data, and improve performance. This data is stored locally on your device and can be cleared through your browser settings.
We may collect technical information about your device (browser type, screen resolution, operating system) to detect fraud, improve security, and enhance user experience.
If you disable or refuse cookies, please note that:
Strictly necessary cookies cannot be disabled as they are essential for the website to function.
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked.
Currently, there is no industry-wide standard for recognizing and implementing DNT signals. As such, we do not currently respond to DNT browser signals. However, you can use the cookie management options described above to control tracking.
TradeFlow is not intended for individuals under the age of 18. We do not knowingly collect cookies or other data from children under 18. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.
We may update this Cookie Policy from time to time to reflect changes in technology, laws, or our practices. We will notify you of any material changes by:
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@tradeflow.com
Data Protection Officer: dpo@tradeflow.com
Mail: TradeFlow Privacy Team
123 Trading Street, Financial District
New York, NY 10004, United States
For more information about cookies and online privacy:
We are committed to protecting your privacy and being transparent about our use of cookies. If you have any concerns or questions about our cookie practices, please don't hesitate to contact us. For more information about how we handle your personal data, please review our Privacy Policy.